As iGaming platforms scale across borders and time zones, operational efficiency and responsive customer service have become make-or-break factors. Anticipating this need, Gamingsoft has unveiled AI Chatbot and AI Voice technologies—next-gen tools designed to deliver 24/7 multilingual support, human-like interaction, and scalable automation.
These innovations will take center stage at SiGMA Asia 202, reinforcing GamingSoft’s position as a technology partner built for modern iGaming operations.
AI Voice: Realistic Interaction at Massive Scale
Gamingsoft’s AI Voice solution simulates human-level conversations, capable of handling up to 20,000 calls per hour with remarkable conversion rates. With natural voice modulation and multilingual capabilities, this virtual assistant minimizes staffing overhead while maximizing engagement.
Core features include:
- 24/7 automated operation
- High call volume capacity
- Lifelike, multilingual voice responses
- Human-level conversion rates
- Faster and more accurate delivery of information
- Significant reduction in labor costs
These capabilities make AI Voice an ideal solution for onboarding, verification calls, promotional outreach, and real-time campaign delivery.
AI Chatbot: Instant Engagement with Full Customization
Designed for mobile-first, high-volume user bases, Gamingsoft’s AI Chatbot offers real-time support with an intuitive interface and deep backend flexibility. Supporting up to 50 campaign sites simultaneously, it’s tailored for multi-brand operators and enterprise-grade traffic.
Key capabilities include:
- Auto Chat Translation for multilingual audiences
- Custom Variables & Role Management for tailored workflows
- Device Ban by IP to mitigate fraud
- Canned Messages & Pre/Post Chat Settings
- Customizable themes with multiple front-end designs
- Instant problem resolution on web and mobile
Built with scalability in mind, the chatbot functions as a dynamic support agent, onboarding assistant, and promotional messenger—all in one.
Both AI Chatbot and AI Voice are fully integrable with Gamingsoft’s broader ecosystem—White Label, API Aggregator, and CRM solution—ensuring unified reporting, consistent UX, and measurable performance improvements.
See You at SiGMA Asia—Booth 1093
Discover how our AI tools can future-proof your platform at SiGMA Asia 2025.
🗓 Dates: 03-04 June 2025
📅 Location: SMX Convention Centre, Manila
📍 Booth Number: 1093
Book a meeting with our team at [email protected] or just drop by to say hi—we’d love to show you what’s new, what’s next, and how we can grow your business together.
Stay tuned for more updates, sneak previews, and behind-the-scenes from Gamingsoft at SiGMA Asia. This is just the beginning.
About Gamingsoft
Gamingsoft is a leading provider of online casino solutions, offering a comprehensive suite of services, including a white-label solution, API integration, payment solutions, game development, and more, to iGaming operators worldwide. With over years of experience, Gamingsoft has earned a reputation for delivering innovative and reliable solutions, helping clients succeed in the competitive iGaming industry. Visit www.gamingsoft.com to learn more today.
